Privacy Policy for Austral Doctors Surgery
Effective Date: 14/10/2024
1. Introduction
Austral Doctors Surgery is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Identifying information (e.g., name, date of birth, address, contact details)
- Health information (e.g., medical history, treatment details)
- Billing information (e.g., Medicare details, health insurance information)
3. How We Use Your Information
Your personal information may be used for:
- Providing medical assessment, diagnosis, and treatment
- Managing appointments and billing
- Communicating with other healthcare providers involved in your care
- Complying with legal and regulatory requirements
4. Disclosure of Your Information
We may disclose your information to:
- Other healthcare professionals involved in your care (e.g., specialists, allied health providers)
- Pathology and radiology services
- Health insurers and Medicare for billing purposes
- Regulatory bodies, as required by law
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes physical security measures and secure electronic systems.
6. Access to Your Information
You have the right to access your personal information held by us. To request access, please contact us using the details below. We may need to verify your identity before providing access.
7. Corrections to Your Information
If you believe your personal information is inaccurate or incomplete, please contact us, and we will take reasonable steps to correct it.
8. Complaints
If you have a complaint regarding our handling of your personal information, please contact us. We will investigate your complaint and respond within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and we encourage you to review it periodically.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact:
Austral Doctors Surgery
Shop 11, 255 Edmondson Ave,
Austral NSW 2179 (next to IGA)
Ph: 02 9606 9002
https://australdoctors.com.au